FAQ

frequently asked questions

1

How can I send my accounts to Amicus iuris for collection?

The commercial relation between you as the creditor and our company is based on a separate contract stipulating the rights, responsibilities and duties of both contracting parties. Upon contract formation, the relevant information regarding your outstanding invoices can be sent to us by email, post, fax, personally, or any other suitable way.

If you are interested to learn more about our debt collection services, click here.

2

How do you recover debts?

After receiving all the relevant information regarding the owed liability, we send a demand letter to the debtor by post, email, or any other suitable way. The goal of the established communication with the debtor is to obtain clear commitments on debt resolution, either in one payment or in few short-term installments.

3

What do you do in a case of bankruptcy or frozen accounts?

Levy on the debtor’s bank accounts does not automatically suggest that the due invoice cannot be cleared by other legally acceptable measures. However, if the debtor is subjected to insolvency procedures, like bankruptcy, your debt can be collected only through formal court proceedings.

4

Do you collect international debts?

Amicus iuris is a part of a developed European debt recovery network. In a case of international debts, based on information you provide us with, we will brief you regarding collection possibilities we are able to offer.

5

How do you charge for your services?

The commission for our debt collection services is set in percentage related to funds that were collected, based on a no win – no fee clause. In other words, our income in each and any commission depends on our own success. After the debtor has made a payment, we calculate our remuneration, according to rates set forth by the initially contract formed.

6

Am I as a debtor charged in addition to my initial liability by Amicus iuris?

No, you are not. In the course of amicable debt collection no additional charges can be placed on the debtor, other that those already existing between him/her and the creditor. So, apart the principal debt and previously stipulated penalties (like statutory interests), there are no additional charges placed on the debtor.

7

Does Amicus iuris provide debt collection related consulting?

Yes, we do. We feel that one of our comparative advantages rests on the fact that, due to our so far experience and a number of business’ assessment tools we employ, we are capable of giving reliable advice on our clients’ desirable course of action, having in mind the specific circumstances they face, recommending either amicable debt collection or immediate court enforcement. Amicus iuris is pleased to announce that we have established a very good relationship with the recently formed private enforcement officers in Serbia.

8

Why should one choose us?

In our activities we try to adjust ourselves both to the demands of the market, but as well to the specific needs of our clients. In the course of our debt collection activities we fully acknowledge the overall interest of the client. Also, we do our best to implement as much cutting edge IT solutions as possible, in order to secure both efficient and rational debt collection practices.

With us, the collection of your accounts is entrusted to a team equipped with both experience and mandatory skills in law, economics and human relations.